Event Name:
Building Quality, Building Customers

Where:
Budapest

When:
October 14, 2010    9:00 am - 6:00 pm

Event Description
The localization industry has made tremendous strides in terms of efficiency and capacity in the past twenty years. Quality, however, has remained an elusive goal. While it is an important goal, companies cannot agree on what quality is exactly or how to obtain it. Nor can they agree on who is responsible for quality: is it the client or the globalization service provider ultimately responsible?

Everyone says that they want quality, but what is it that they really need and what are they willing to pay for it? What quality expectations are reasonable and at what price? Can we define standardized service levels? When nobody can agree as to what it is, how can globalization providers deliver “quality” results? What aspects of quality matter and to whom? Only holistic views of quality can identify the roots of problems and enable us to solve them.

Sponsors :
LTC

Contact * :
Elina

Contact phone * :
+32 489 218 534

Contact Email * :
elina@Lisa.org

Registration deadline (MM/DD/YYYY) :
2010-10-11 00:00:00